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Image Guidelines

The most important part of your order, crucial to the quality of the final pet portrait, is the quality of the image you upload. Let's review the following tips and guidelines to make sure yours is just right:

📸
Use a smartphone or high quality camera.

🌞
Take a photo or choose an existing photo that is taken in daylight or in a brightly lit room. Pictures taken in the evening in lamp light, will mostly get a yellow shade and make the picture less sharp.

👁️
Get a close up of your furry loved one, this way we can better see all of their beautiful details. 

🌓
Ensure the whole face is visible and not in shadows.

🐶
Make sure your pet is sitting or standing while you make the photo. If your pet is laying down, the neck is not properly visible. 

↔️
It is best if your pet is looking directly at the camera at eye level, facing forward. Your pet can be looking in a different direction, but your pet will be shown in that position in the final portrait.

❕
For the style POLY ART it is very important that your pet is looking directly at the camera, from the front of the face so both sides of the face will be exactly even. The reason why, is that we have to mirror the face to get the symmetrical effect. Unfortunately we can't work with pictures that are not from the exact front for this style. Below you can see a better explanation.

Please note: collars, leashes, bows, hats, and other cute outfits will be illustrated in your final portrait. In some cases we are able to remove collars, tags and leashes (you can make a note of that in the 'Extra note' box while you make your order), but your pet should in the photo exactly how you want them to appear in the portrait.

     

    Good example

    ✅ Facing forward
    ✅ Well-lit with natural lightning
    ✅ Close-up
    ✅ On eye-level
    ✅ Neck is visible
    ✅ Whole face is visible
    *If you choose a full body portrait, this picture will not work. Upload a full body picture, but keep the same guidelines in mind.
    ** Facing forward is necessary for the style POLY ART. 

    Bad examples

    ✅ Facing forward
    ✅ Neck is visible
    ✅ Whole face is visible
    ✅ Close-up
    ✅ On eye-level
    ❌ Overexposure of the sun & shadows
    *We can use this type of picture, but the shadows and overexposure will also be in the artwork. 

    ✅ Whole face is visible
    ✅ Well-lit with natural lightning
    ❌ Neck is not totally visible
    ❌ Not on eye-level
    *We can use this type of picture, but in the styles VECTOR ART and DISNEY ART we will improvise a neck ourselves.

    ✅ Well-lit with natural lightning
    ✅ On eye-level
    ❌ Too much shadow on one side of the face
    ❌ Neck is not visible
    ❌ Pet is lying down
    *Unfortunately we can't use a picture like this for any of our styles or types.


    ✅ Facing forward
    ✅ On eye-level
    ❌ Very bad lightning
    ❌ Neck is not visible
    ❌ Pet is lying down
    *Unfortunately we can't use a picture like this for any of our styles or types.


    ✅ Facing forward
    ✅ Whole face is visible
    ❌ Not a close-up, so the details are not clear
    *We can use this type of picture, but with less details (VECTOR ART and DISNEY ART) or more blurry (BRUSH ART). This type of picture is will not work for the style POLY ART, because the details are too less.

     

    Explanation for the style POLY ART

    For the style POLY ART the guidelines are a bit more strict than for the other styles. It's very important to take the picture from the exact front (and as a close-up so the details are clear). Why? Because we take one half of the face first, then mirror it. Because of this you get the cool symmetrical effect. 

    If the picture is only a little bit off-center, it's impossible to mirror it. That's why it's necessary.







    Not sure whether your images will work?

    E-mail your image to us (info@mydigitalpet.com) and we'll let you know if we can use or picture or recommend another one. We often create portraits of pets that have passed away, so we understand it's not always possible to follow all of the guidelines above.

    In many cases, we can still make it work.